Remote Bilingual Vietnamese CX Specialist Job at E2E Alignment Healthcare USA, LLC, Sacramento, CA

  • E2E Alignment Healthcare USA, LLC
  • Sacramento, CA

Job Description

Alignment Health seeks a Customer Experience Specialist to deliver compassionate, seamless service to members. This remote role requires bilingual Vietnamese/English proficiency and the ability to navigate multiple systems, documenting interactions in real time while addressing inquiries and issues. Ideal candidates have 2+ years in healthcare-related customer service, with a high school diploma or higher. Training emphasizes HIPAA compliance, confidentiality, and KPI-driven performance. #J-18808-Ljbffr

Job Tags

Remote work

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