Job Description

Technical Business Manager – Steel Refractories

Full-Time | Direct Hire

Location: Remote | Travel to Customer Sites

Compensation: $80,000–$95,000 per year

Additional Compensation: One-time annual discretionary performance bonus

Vehicle: Vehicle allowance provided for first 6 months; company vehicle available after six months of employment

Position Overview:

We are seeking an experienced Technical Business Manager – Steel Refractories to help develop and grow business across the USA and Canada. This role combines technical expertise in refractory products and applications with commercial responsibility and strong customer relationships. The ideal candidate will understand the steel industry, work effectively with technical decision-makers, and translate customer needs into business opportunities.

What You’ll Do:

As a Technical Business Manager, you’ll serve as a technical and commercial resource for customers in the steel industry. You’ll develop customer relationships, identify opportunities, provide technical guidance on refractory applications, and support the growth of the company’s footprint across the USA and Canada. This is a remote position with regular travel to customer sites.

Duties Include:

• Develop and grow business opportunities with steel industry customers across the USA and Canada
• Build and maintain strong relationships with customers and technical decision-makers
• Provide technical expertise on refractory products, applications, and failure mechanisms
• Support customer applications involving tundish refractories, EAF monolithics, mortars, castables, plastics, nozzle/ladle well filler sand, precast shapes, and reheat furnace refractories
• Introduce and support refractory-related engineering and robotic equipment in the USA and Canada market
• Translate customer technical requirements into commercial opportunities
• Partner with customers to understand operational challenges and identify appropriate refractory solutions
• Support customer-site activities, technical discussions, presentations, and project development
• Collaborate with internal teams to support customer requirements and business development initiatives
• Travel regularly to customer locations throughout the USA and Canada
• Maintain accurate customer and sales activity information using CRM/sales-management systems

What We’re Looking For:

• Bachelor’s degree or equivalent qualification or higher in Ceramics, Materials Science, Metallurgy, or a related technical discipline
• 3–5 years of experience in technical sales, preferably within the steel industry
• Knowledge of steel furnaces and refractory applications, including BOF, EAF, ladle, tundish, tundish spray, dry vibratables, lances, castables, gunning, pumpable materials, shotcrete, and repair materials
• Strong understanding of refractory materials, their properties, applications, and failure mechanisms
• Experience working with industrial customers and technical decision-makers
• Strong commercial awareness and the ability to translate technical requirements into business opportunities
• Willingness and ability to travel regularly to customer sites
• Strong communication, presentation, negotiation, and problem-solving skills
• Strong written and spoken English; additional languages are an advantage
• Proficiency with Microsoft Office and CRM/sales-management systems

Perks & Benefits:

• Remote work opportunity with regular customer-site travel
• $80,000–$95,000 annual salary
• One-time annual discretionary performance bonus
• Vehicle allowance provided for customer travel
• Company vehicle available after six months
• Opportunities for professional and technical development
• Exposure to international industrial customers and projects
• Technical training in refractory materials and applications
• Company support for travel and customer-site activities
• Opportunity to develop a long-term career in a specialized industrial market

Send your resume to Kelsie Anderson : kanderson@moralesgroup.net

Morales Professional:

At Morales Professional, we believe careers are more than jobs, they are opportunities to build better futures. As part of Morales Group, an award-winning staffing and talent solutions organization, we are committed to connecting exceptional people with organizations where they can grow, contribute, and thrive.

If you're looking for a company that values integrity, collaboration, continuous improvement, and people-first leadership, we'd love to hear from you.

Morales Professional is an Equal Opportunity Employer and welcomes candidates from all backgrounds and experiences to apply.

• Seniority Level
• Mid-Senior level
• Employment Type
• Full-time

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