Job Description

Truck Dispatcher Job Description

We are looking for a motivated Trucking Dispatcher who will be responsible for overseeing the scheduling and dispatching of our fleet of trucks. In this position, you will work closely with drivers, customers, and other team members to ensure timely delivery of goods. You will also be expected to maintain accurate records, monitor driver performance, and resolve any issues that may arise during the transportation process. Candidate must have good communication, interpersonal skills and organizational skills. Ideal candidates will be reliable, flexible, critical-thinking problem solvers.

Duties and Responsibilities

• Coordinating the schedules of truck drivers, including pickups and deliveries
• Communicate with drivers to ensure they have the necessary information and resources to complete their routes
• Ensure compliance with all safety regulations and company policies
• Maintain accurate records of shipments and deliveries
• Manage and oversee a team of drivers and logistics personnel
• Continuously evaluate and improve logistics processes to increase efficiency and productivity
• Answering calls from drivers, shippers, and brokers, and keeping them informed of delivery times and road conditions
• Troubleshooting issues that may arise while drivers are on the road
• Monitors availability and maintain schedules concerning all aspects of trucking operations
• Use computers, phone and other technological devices with ease
• Attend weekly staff meetings
• Determine types and number of trucks needed for all projects
• Orders and maintains needed truck supplies
• Coordinate and facilitate resources on a daily basis to meet work schedule
• Be comfortable in a construction environment
• Assist transportation manager with supervision of transportation department employees
• Complete other duties as assigned by supervisor and/or management

Requirements and Qualifications

• Learn and follow all safety regulations.
• Be familiar with DOT regulations.
• High school diploma or equivalent
• Minimum of 2 years experience in dispatching trucks
• Excellent communication and organizational skills
• Ability to work in a fast-paced environment
• Knowledge of transportation regulations and laws
• Proficient in computer software such as Microsoft Office and transportation management systems
• Strong problem-solving skills
• Ability to work independently and as part of a team
• Attention to detail
• Flexibility to work long hours and weekends
• Ability to handle stressful situations and make quick decisions
• Knowledge of geography and routes
• Driver license required
• Some travel may be required.

All applicants must be authorized to work in the United States.

Pre-employment checks include reference checks and drug testing and DMV records (as needed).

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